Terms of service

Terms of Service – Kyven

Welcome to Kyven. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to make purchases through our website.

Products & Pricing

  • Product prices and availability may change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.

  • Any applicable shipping charges and taxes will be displayed during checkout.

Orders

  • Customers must provide accurate and complete billing, shipping, and contact information.

  • We may refuse or cancel orders where permitted by law, including cases involving suspected fraud, incorrect pricing, or unavailable stock.

  • If an order is cancelled after payment, we will refund the amount paid.

Payments

Payments are processed through secure third-party payment providers. By submitting an order, you confirm that you are authorised to use the selected payment method.

Shipping & Delivery

Estimated processing and delivery times are provided in our Shipping Policy.

Returns & Refunds

Returns, cancellations, and refunds are governed by our Refund & Returns Policy and applicable UK consumer protection legislation.

Intellectual Property

Website content owned by Kyven, including text, graphics, images, logos, and designs, may not be copied, reproduced, or distributed without prior permission.

Limitation of Liability

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

Governing Law

These Terms are governed by the applicable laws of England and Wales, without depriving consumers elsewhere in the United Kingdom of any mandatory protections available under their local law.

Contact Information

For questions regarding these Terms, please contact kyvenshop@proton.me.